011 – 6502 2777

The Professional Soft Skills

  • Sales and Marketing
  • Career Development
  • Supervisors & Managers
  • Human Resources
  • Workplace Essentials
  • Train the Trainer

Sales and Marketing

  • CRM: An Introduction to Customer Relationship Management
  • Sales Training: Building Relationships for Success in Sales
  • Sales Training: Dynamite Sales Presentations
  • Sales Training: Overcoming Objections to Nail the Sale
  • Sales Training: Selling Smarter
  • Sales Training: Prospecting for Leads like a Pro
  • Telemarketing: Using the Telephone as a Sales Tool

Career Development Training

  • Advanced Writing Skills
  • Building Self Esteem and Assertiveness Skills
  • Business Etiquette: Gaining That Extra Edge Business Writing that Works Communication Strategies
  • Conflict Resolution: Dealing with Difficult People
  • Customer Service: Critical Elements of Customer Service
  • Public Speaking: Presentation Survival School
  • Public Speaking: Speaking Under Pressure Skills for the Administrative Assistant
  • SpeakEasy: Conquering Your Fear of Speaking in Public The Minute-Taker’s Workshop
  • Time Management: Get Organized for Peak Performance Writing Reports and Proposals
  • Working Smarter: Using Technology to your Advantage

Supervisors and Managers Training

  • Budgets and Managing Money
  • Business Leadership: Becoming Management Material Coaching: A Leadership Skill
  • Delegation: The Art of Delegating Effectively
  • Human Resources Training: HR for the Non HR Manager Inventory Management: The Nuts & Bolts
  • Marketing and Sales
  • Meeting Management: The Art of Making Meetings Work Motivation Training: Motivating Your Workforce Negotiating for Results
  • Project Management Fundamentals Intermediate Project Management Advanced Project Management
  • The ABC’s of Supervising Others
  • Team Building: Developing High Performance Teams The Professional Supervisor

Human Resources Training

  • Anger Management: Understanding Anger - Yours and Others
  • Change Management: Change and How to Deal With It Conducting Effective Performance Reviews
  • Conflict Resolution: Getting Along in the Workplace
  • Customer Service Training: Managing Customer Service
  • Hiring Smart: Behavioral Interviewing Techniques
  • Orientation Handbook: Getting Employees Off to a Good Start
  • Performance Management: Managing Employee Performance Problem Solving & Decision Making
  • Stress Management Training Building Better Teams
  • Employee Dispute Resolution: Mediation through Peer Review